Terms & Conditions

Welcome to Returnables. These Terms & Conditions govern your use of our website and any purchases made through it. By using this website or placing an order, you agree to the terms set out below.

About Us

Returnables is operated by Elygra

Website: www.returnables.co.uk

Email: hello@returnables.co.uk

Using Our Website

You agree to use this website for lawful purposes only. You must not misuse the site, attempt to gain unauthorised access, or interfere with its operation.

We reserve the right to suspend or terminate access to the website if these terms are breached.

Products & Orders

All product descriptions, images and prices are provided for guidance and may be updated at any time.

Orders are subject to availability and acceptance.

We reserve the right to refuse or cancel an order for any reason, including pricing errors or stock issues.

Once an order is placed, you will receive an email confirmation. This does not constitute acceptance until your order has been processed and dispatched.

Pricing & Payment

All prices are shown in GBP (£) and exclude VAT unless stated otherwise.

Payment is taken securely via our checkout providers.

We do not store full payment card details.

Delivery

Delivery times are estimates and may vary depending on location and stock availability. We are not responsible for delays outside our control.

Returns & Refunds

If you are a consumer, you may have the right to cancel your order within 14 days of receipt, provided the items are unused and returned in their original condition.

Custom, branded or bespoke items may not be eligible for return unless faulty.

Refunds will be issued once returned items have been received and inspected.

Product Use & Liability

Our reusable products are designed for repeated use when used correctly and maintained according to guidance provided.

We are not liable for damage, injury or loss resulting from misuse, improper handling, or failure to follow care instructions.

Nothing in these terms limits our liability where it cannot be limited under UK law.

Intellectual Property

All content on this website, including text, graphics, logos and imagery, is owned by or licensed to Returnables and may not be reproduced without permission.

Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on this page.

Governing Law

These terms are governed by the laws of England and Wales, and any disputes will be subject to UK courts.